When you visit the communication page on Wikipedia and read just the first couple of paragraphs you get the idea why we misunderstand each other so frequently. If you have a tendency to think about the answer you will give, instead of listening to the question asked, now is a great time to stop and think about the information exchange that is communication. In this 90-minute webinar, Erwin McKone, CGCS, talks about some of the ways you can improve your skill in speaking to others, to deliver clear messages to different groups and avoid over-communicating. McKone also provides tips to help you actively listen to provide a better flow of information and minimize communication noise.
Original presentation date: Feb. 5, 2015
Education Points 0.2
Erwin H. McKone, CGCS, is director of golf operations at Briar Ridge Country Club. He holds a bachelor's degree in biology from the University of Michigan. He is participating in the Hoosier Riverwatch program, as well as the Audubon Cooperative Sanctuary Program for Golf. McKone has been a GCSAA faculty member since 2008, teaching both webcasts and seminars.
Member price: Free
Nonmember price: $60
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